The Family Resource Collective works with individuals and families in Santa Cruz County and the Pajaro Valley to build safe, healthy, and compassionate communities through education, resources, and advocacy. We offer a variety of services to meet each family and individuals needs. Our programs and services include food distribution, mental health counseling, parent education workshops, public benefits enrollment assistance, youth tutoring and more. (Para Español, desplácese hacia abajo y en el icono de Google seleccione “Spanish.” La información estara traducida a partir de allí.)
All sites closed for lunch daily from 12pm to 1pm
La Manzana Community Resources
Monday – Friday: 9am to 4:30pm
521 Main Street, Ste. Y, Watsonville
Live Oak Community Resources
Monday – Thursday: 9am to 5pm
1740 17th Ave., Santa Cruz
Nueva Vista Community Resources
Monday – Friday: 9am to 5pm
711 East Cliff Drive, Santa Cruz
Mountain Community Resources
Mondays and Thursdays: 9am to 4:30pm; Tuesdays and Wednesdays: 9am to 3pm
6134 Highway 9, Felton
Pajaro Long-Term Recovery Center (temporary site)
Tuesday, Thursday & Friday: 9am to 4:30pm
14 Porter Drive, Pajaro
Click here for a complete list of services across our sites.
We seek to meet the needs of families through bi-lingual, bi-cultural support on both a long and short-term basis. Our drop-in advocacy support aims to help our community access resources and set goals to address issues such as housing, employment, education, domestic violence prevention, childcare and more.
We partner with professionally pre-licensed clinical counselors to offer free counseling and advocacy to youth, families and individuals. Our services provide support for people to learn and access healthy coping skills, stress management techniques and work on other issues as needed. Call Call 831-476-7284 Ext. 104 to make an appointment.
Our Housing Navigation Support services are here to guide you through the intricate process of finding a safe and secure home. Our dedicated advocates are committed to helping you locate suitable housing options and connecting you with vital services and other providers capable of securing emergency rental assistance and additional essential resources.
We offer a variety of parent education classes and one-on-one sessions, including classes that address a wide range of topics including preventing tantrums, traveling in the car, managing chores, the power of self-esteem, and more. Classes, workshops, seminars and individual sessions are available in both Spanish and English, funding for the program is made available by First 5 Santa Cruz County.
Our advocates help with enrollment and reporting for government benefits and services (i.e. Cal-Fresh, unemployment, MediCal, CoveredCA). Our advocates can help you select the best healthcare program for you and your family.
Our advocates’ commitment to your well-being extends beyond the immediate crisis. Whether you’re facing an urgent situation or simply seeking a second opinion, we connect you to trusted legal representation that understands the intricacies of your unique circumstances. Our dedicated team ensures that you have the support and advocacy you need, empowering you to face the future with confidence.
The Family Resource Collective’s Eviction Defense Collaborative is an alliance between Community Bridges, Tenant Sanctuary, Senior Legal Services, and the Conflict Resolution Center of Santa Cruz County, created as a lifeline for distressed tenants and landlords.
The Eviction Defense Collaborative operates from the Family Resource Collective sites throughout Santa Cruz County. It offers a range of critical services to prevent legal evictions, ease the burden on vulnerable residents, and support landlords in what sometimes may feel like an adversarial process.
Call 831-288-2148 for more information or if you need assistance.
Here’s a snapshot of the essential services provided by the Collaborative’s partner organizations:
Tenant Sanctuary: Offers free tenants’ rights counseling and assists tenants in demanding that landlords adhere to the rules. They hold walk-in office hours at Live Oak Community Resources every Wednesday and one-on-one phone counseling sessions with referrals.
Conflict Resolution Center of Santa Cruz County (CRC): Provides free mediation services for various tenant-landlord disputes, including home repairs, rent increases, evictions, and unsanitary conditions. CRC holds walk-in office hours at La Manzana Community Resources every Thursday.
Senior Legal Services (SLS): Offers free legal case evaluation, document preparation, and potential legal representation to tenants served with evictions (unlawful detainers). SLS plays a crucial role in negotiating move-out agreements that mitigate the long-term impacts of court-ordered evictions. Given the time-sensitive nature of these cases, SLS responds to referrals promptly through our case referral process. They hold office hours at La Manzana every Monday.
For the first time since the start of the COVID-19 pandemic, Medi-Cal patients are required to re-enroll in the health care plan. If your Medi-Cal renewal is due soon, look for your renewal packet in a yellow mail envelope. People are asked to fill it out and return it right away.
If you moved in the past three years or have not received a Medi-Cal renewal packet, please visit the Medi-Cal website by CLICKING HERE for more information.
If you need assistance filling out your renewal form, call 1-888-421-8080, or visit the County Human Services Department at 1020 Emeline Avenue in Santa Cruz or 18 W. Beach St., Watsonville.
Having trouble getting assistance? You can also visit the following sites throughout Santa Cruz County for help with your Medi-Cal Renewal packets:
Rent Relief applications through the State of California’s Housing is Key COVID-19 Rent Relief program are now closed. To check your status, click here.
If you need support with your application, call either of the following numbers to schedule an appointment with a local organization (Community Bridges, Community Action Board, or Families in Transition):
If you’re an income eligible renter who has experienced a financial hardship due to COVID-19 and have past due rent, or you’re a landlord who has experienced a loss in income because of unpaid rent, you may be eligible to get financial assistance through the Housing is Key CA COVID-19 Rent Relief program.
Community Bridges and the Family Resource Collective share a longstanding commitment to supporting our community during times of crisis. Whether it’s in the face of natural disasters such as floods, fires, earthquakes, or the challenges posed by pandemics, we’ve been a reliable, equitable, transparent, and compassionate source of assistance for decades.
Our mission goes beyond mere response; we believe in proactive preparedness. That’s why we are dedicated to ongoing emergency preparedness education and organization, ensuring that our community is ready to face any challenge that may arise.
When disaster strikes, we are at the forefront as a first-responder, providing critical assistance through mental health counseling, case management, essential item distribution, mobile laundry services, and more.
We take pride in our role as a leading agency in disaster case management and long-term recovery. We understand that the effects of a disaster can linger for years, and we’re here to support individuals and families on their path to recovery.
To learn more about our current efforts in response to recent disasters, we invite you to visit our Emergency Preparedness and Disaster Recovery page. Here, you’ll find the latest information on how we are actively engaged in making our community more resilient in the face of adversity.