Community Bridges’ Tax Outreach Campaign Brings in Nearly $500K to Community

Santa Cruz County, CA — Community Bridges over the past year has helped roughly 100 community members access nearly half a million dollars in tax benefits through an extensive tax outreach campaign. 

The Santa Cruz County ITIN and Child Tax Credit Project (Project) has assisted eligible families and individuals in filing for their Individual Taxpayer Identification Number (ITIN) and Child Tax Credits (CTC), as well as accessing the state and federal Earned Income Tax Credits (ETIC).  

Since December 2021, 61 individuals and families have either filed for a new ITIN or renewed their number through the Program at Community Bridges’ four Family Resource Collective (FRC) locations across the county. As a result, those ITIN filers accessed approximately $122,000 in IRS refunds, and saved a total of $4,160 in document preparation fees. 

In addition, 97 individuals and families have been served and benefited from state and federal EITCs, bringing in an estimated $232,800 to our community. 

“Undocumented immigrants across the nation leave billions on the table that they are legally eligible to receive,” Community Bridges CEO Raymon Cancino stated. “Our goal has always been to improve the well-being of families through creative and focused asset building work such as this project and we are thankful for the support from David and Lucile Packard Foundation and Community Foundation Santa Cruz County for their support in sponsoring this program.” 

As part of the Project, Community Bridges’ FRC case managers help prospective filers obtain and prepare paperwork and documents to apply for an ITIN using the agency’s paid contractor. Community Bridges then pays for their tax filing fees and also helps prepare them with the contractor. The project has also provided ongoing navigation assistance with public benefits, including but not limited to CalFresh and MediCal. 

Simply filing for and obtaining an ITIN, a tax processing number for individuals who do not have, and are not eligible to obtain, a Social Security number, make a person eligible for dozens of supports like the EITC and CTC. This brings in local dollars into the community, strengthens a person’s case for future citizenship reviews, and provides low-income community members needed funds for basic needs, improving local outcomes for individuals and families.  

Federal and state EITCs alone keep an estimated 840,000 Californians (including 376,000 children) out of poverty, according to the California Poverty Measure–a research effort by the Public Policy Institute of California and the Stanford Center on Poverty and Inequality. And through temporary monthly payments to families with children, the federal CTC lowered poverty by 1.8 points. In addition, the federal EITC lowered poverty by 1.1 points. 

Community Bridges’ Project has been essential in providing assistance to community members who often face barriers to navigating essential federal procedures, particularly Santa Cruz County’s undocumented Latine population. According to the latest report from the Institute on Taxation and Economic Policy, undocumented taxpayers contribute over $21 million in state and local taxes. They also represent 10% of the workforce in California, where their labor has largely fallen into the “essential” category throughout the COVID-19 Pandemic. 

In total, Community Bridges has fielded close to 400 calls to our ITIN/EITC helpline and scheduled 167 appointments for Individuals and families seeking to apply for or renew their ITIN. 

The project was made possible by a grant from the David and Lucile Packard Foundation and Community Foundation Santa Cruz County. 

ABOUT THE FAMILY RESOURCE COLLECTIVE  

The compassionate and knowledgeable staff at the four Family Resource Centers (FRCs) offer a warm, friendly, safe place for the Santa Cruz County community to access resources that offer stability and hope for the future. Bi-lingual and bi-cultural advocacy services meet the long and short-term needs of families at no or low cost. FRCs help our community access benefits and resources such as housing, employment, healthcare, disability, unemployment, immigration, mental health counseling, parenting education, literacy education, youth tutoring, substance abuse recovery, domestic violence prevention, nutrition, and child care.  

Watsonville: La Manzana Community Resources 521 Main St, Suite Y Watsonville, CA 95076  

Live Oak: Live Oak Community Resources 1740 17th Ave, Santa Cruz, CA 95062  

Felton: Mountain Community Resources 6134 Hwy 9, Felton, CA 95018 

Santa Cruz: Nueva Vista Community Resources 711 E Cliff Dr, Santa Cruz, CA 95060 

ABOUT COMMUNITY BRIDGES  

Community Bridges envisions a thriving community where every person has the opportunity to unleash their full potential. Together, our family of programs delivers essential services, provides equitable access to resources, and advocates for health and dignity across every stage of life. To learn more, please visit www.communitybridges.org.  

The Community Bridges family of programs includes the Child & Adult Care Food Program, Early Education Division, Women, Infants and Children (WIC), La Manzana Community Resources, Live Oak Community Resources, Mountain Community Resources, Nueva Vista Community Resources, Elderday Adult Day Health Care, Lift Line and Meals on Wheels for Santa Cruz County. 

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In observance of Presidents' Day, we are closed Monday, Feb 17Happy Presidents' Day from everyone at Community Bridges! ... See MoreSee Less
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[UPDATE - 2/13 at 12:54 PM: Main Street, Soquel San Jose Road, and San Andreas Road are now open.]Road closures across the County as a result of the storm: Main Street above Bates Creek - tree down with wires.Soquel San Jose Road - landslide and flooding1545 San Andreas Road - tree down across the roadPaulsen Road - flooding Please avoid these areas. Track county road impacts at sccroadclosure.org.Report any road hazards on County-maintained roads by calling our 24/7 line at 831-477-3999. ... See MoreSee Less
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⚠EVACUATION ORDER: 2/13/2025 7:00am⚠The Santa Cruz County Sheriff’s Office has issued an evacuation order for the following areas:FEL-E008 Felton GrovePAJ- E027-B (College Rd area)PAJ-E026 (Holohan and Grimmer Rd area)PAJ-E028 (Lakeview Rd area)To find your zone visit: protect.genasys.com/search?z=12.200611939029658Road closures can be monitored at: sccroadclosure.org/————————————————————-En EspanolORDEN DE EVACUACIÓN: 13/02/2025 7:00 a.m.La Oficina del Sheriff del Condado de Santa Cruz ha emitido una orden de evacuación para la siguiente áreas:FEL-E008 Felton GrovePAJ- E027-B (College Rd area)PAJ-E026 (Holohan and Grimmer Rd area)PAJ-E028 (Lakeview Rd area)Para encontrar su zona, visite: protect.genasys.com/search?z=12.200611939029658El estado de los cierres de carreteras se puede monitorear en: sccroadclosure.org/2/13/25 2:00pm All evacuation orders and warnings have been lifted. ⚠EVACUATION ORDER: 2/13/2025 7:00am⚠ The Santa Cruz County Sheriff’s Office has issued an evacuation order for the following areas: FEL-E008 Felton GrovePAJ- E027-B (College Rd area)PAJ-E026 (Holohan and Grimmer Rd area)PAJ-E028 (Lakeview Rd area) We are urging residents to evacuate immediately and move to higher ground. Heavy rains, and runoff have prompted evacuation orders for parts of Santa Cruz County. We are seeing flooding in low-lying, flood-prone areas. Remaining in this evacuated area could cause a risk to personal safety and limit the ability of medical or rescue personnel to get to you. To find your zone visit: protect.genasys.com/search?z=12.200611939029658&latlon=37.03438269165504%2C-122.06004588173664ectRoad closures can be monitored at: sccroadclosure.org/Temporary Evacuation Site is being set up at the Scotts Valley Community Center.————————————————————-En Espanol13/02/25 2:00 p.m. Se han levantado todas las órdenes y advertencias de evacuación. ORDEN DE EVACUACIÓN: 13/02/2025 7:00 a.m. La Oficina del Sheriff del Condado de Santa Cruz ha emitido una orden de evacuación para la siguiente áreas:FEL-E008 Felton GrovePAJ- E027-B (College Rd area)PAJ-E026 (Holohan and Grimmer Rd area)PAJ-E028 (Lakeview Rd area) Instamos a los residentes a evacuar de inmediato y trasladarse a terrenos más altos. Las fuertes lluvias y la escorrentía han provocado órdenes de evacuación en partes del Condado de Santa Cruz. Estamos viendo inundaciones en áreas bajas y propensas a inundaciones. Permanecer en esta zona evacuada podría representar un riesgo para su seguridad personal y limitar la capacidad del personal médico o de rescate para llegar a usted. Para encontrar su zona, visite: protect.genasys.com/search?z=12.200611939029658&latlon=37.03438269165504%2C-122.06004588173664ect El estado de los cierres de carreteras se puede monitorear en: sccroadclosure.org/ Se está estableciendo un sitio de evacuación temporal en el Centro Comunitario de Scotts Valley. ... See MoreSee Less
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Be Prepared. Have a Plan.Unexpected situations can leave you temporarily unable to care for your children. A Childcare Safety Plan (CSP) ensures they are cared for by someone you trust.A CSP is a temporary childcare custody plan that outlines who will look after your children if you are unable to do so. While not a legal document, it provides clarity and peace of mind for families facing uncertainty.✅ The CSP packet includes forms for guardianship, travel consent, and essential family details.✅ A 4-page CSP is the minimum needed to ensure a plan is in place.✅ FREE to complete—local organizations can help!📌 Bring these documents when filling out your CSP: ✔ Your photo ID (matricula, driver’s license, or passport) ✔ Your children’s birth certificates ✔ Optional: Your children’s passports (if you want them to travel with their caregiver)Prepare today to protect your family’s future. For a list of locations that can help you complete the forms, visit SusDerechos.info. ... See MoreSee Less
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